The
London SEN Mediation Service is an independent
disagreement resolution service.
It is managed by Kids, a
charity with over thirty years' experience of working with children who
have special needs and their families.
Our service aims to settle disagreements that arise between parents
and local authorities / schools about the special educational needs (SEN) of
children and how best to meet these needs.
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We aim to resolve SEN disputes through
mediation meetings.
Mediation is an informal, voluntary process which involves an independent third party (the mediator) helping those in dispute to negotiate solutions that are acceptable to all parties.
The mediator is impartial, does not take sides, nor put forward suggestions or possible solutions to the dispute.
The mediator is in control of the process but not the outcome of the mediation. It is the parties themselves that find solutions and decide the outcome through participating in the mediation process.
Learn more about the stages of mediation
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When does mediation work best?
Mediation works best when parties to the dispute come to the meeting with a real desire to resolve the disagreement and a
willingness to negotiate.
In deciding whether to take part in mediation, the
Local Authority or school and the parent(s)/ carer(s) should consider whether there is
scope for agreement on any of the issues causing disagreement.
Learn more about the benefits of mediation
Who are the mediators?
The London SEN Mediation Service has
a panel of independent, experienced mediators.
They have a wide variety of
professional backgrounds, and have all received extensive training in
mediation and are fully briefed on
special educational needs legislation and practice.
Learn more about our mediators
What do people who have experienced mediation say about it?
Learn more about what our
clients think of our service